Introduction

• Industry Overview
• What's a Bed and Breakfast?
• Definition of a B & B
  

Preparing Your Bed and Breakfast:

• The B&B Business Plan
• Decision of starting a Bed and Breakfast
• Will I enjoy doing it?
• Your Goals and B& B
• Support from your family
• Entrepreneurial Qualities
• Qualities that make a perfect B&B entrepreneur
• Sociability
• Leadership
• Stamina to work long hours
• Aptitude and tast
• The general business sense
• High energy and good health
• How much organized should an entrepreneur be?
• Introspection
• Characteristics of B&B Guests
• Guest Expectations

Starting Your Bed And Breakfast:

• Legal Requirements
• State Offices for Incorporation Information
• Zoning
• Local Health Department Standards
• Required Equipment and Furnishings
• Start-Up Coverage
• Buying an Existing Business Vs. Starting from Scratch

Setting up Your Bed And Breakfast:

• Conducting Market Research
• Deciding on the Location
• Layout and Design
• Bedroom, Bathroom, and Floorings
• Setting Up Your Kitchen
• Establishing a Menu
• Providing Entertainment
• Touring Arrangements

Types of Bed and Breakfast Establishments:

• B&B Homestay
• B & B Inn
• Country Inn
• Other Types to Consider

Marketing Your Bed And Breakfast:

• Defining Your B&B Style
• How to Get Business
• Using Coupons and Discounts
• Getting Referrals and Repeat Business
• Places to Advertise
• Sales
• How to Determine Your Rates
• Fixing Rates
• Duration of Stay
• Foretelling Income
• How to Take Reservations
• Handing Mail and Telephone Calls
• Establishing a Guest Manual

Running Your Bed And Breakfast:

• How to Treat Your Guests
• Entrance
• Safety
• Setting Your Policies
• Accounting and Bookkeeping

Maintaining Your Bed and Breakfast:

• Housekeeping and Maintenance
• Food Preparation
• Renovating and Decorations
• Hospitality

Growing Your Bed And Breakfast:

• Hiring Employees
• Keeping Your Clients Happy
• Customer Loyalty and Rewards Programs
• Keeping it Going

Appendix:

• Professional Associations & Other Resources
• Making your presence in the web
• List of B&B websites
• State Travel & Tourism Offices

Special Bonus: The Starting a Bed and Breakfast Start-Up Guide Kit™ also includes all of the necessary forms and sample business letters that are needed to operate a Bed and Breakfast business.